Training Courses in Secretary & Administration in Paris

This course is designed to help office managers develop effective problem-solving skills in order to overcome challenges and achieve their objectives. Throughout the course, participants will learn how to apply various problem-solving techniques, such as root cause analysis, brainstorming, and SWOT analysis, to identify and resolve problems in the workplace. Additionally, participants will develop their leadership, people management, and strategic thinking skills, which are all critical to effective problem-solving.

Objectives

Understand the principles of effective problem-solving
Learn various problem-solving techniques and how to apply them to real-world scenarios
Develop leadership and people management skills to facilitate effective problem-solving
Develop strategic thinking skills to identify and resolve underlying issues
Enhance decision-making skills and build confidence in making effective decisions

Who Should Attend

This course is ideal for office managers, team leaders, and anyone who is responsible for solving problems in the workplace.

Outline

Day 1: Introduction to Problem-Solving Techniques

Principles of effective problem-solving
Common barriers to problem-solving
The problem-solving process

Day 2: Problem Identification and Analysis

Root cause analysis
SWOT analysis
Fishbone diagram
Pareto analysis

Day 3: Developing and Implementing Solutions

Brainstorming techniques
Decision-making models
Cost-benefit analysis
Implementation planning

Day 4: Leadership and People Management for Effective Problem-Solving

Leadership styles and their impact on problem-solving
Building and leading effective problem-solving teams
Communication and feedback for effective problem-solving

Day 5: Strategic Thinking and Problem-Solving

Strategic thinking and its role in problem-solving
Problem-solving and change management
Continuous improvement and problem prevention

Outputs

Improved problem-solving skills
Increased confidence in decision-making
Enhanced leadership and people management skills
Enhanced strategic thinking skills
Practical problem-solving tools and techniques that can be applied to real-world scenarios.

Throughout this training course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.