Administrative Support Strategies for Senior Management
Overview
This advanced training program is designed to equip senior administrative staff with the essential skills and strategies for providing effective and innovative administrative support. It focuses on enhancing operational efficiency and improving the work environment to support the organization's strategic objectives.
Program Importance
Empowering senior management to make informed decisions through proactive administrative support.
Developing administrative staff skills in effective planning, organization, and communication.
Improving the efficiency of administrative processes and reducing routine burdens on leaders.
Building integrated and professional administrative support teams that contribute to organizational excellence.
Program Objectives
Provide participants with in-depth knowledge of the strategic role of administrative support.
Develop their skills in managing projects and events for senior management.
Enable them to use modern technology to enhance administrative support efficiency.
Train them in the arts of negotiation and effective problem-solving in the workplace.
Training Modules
Day 1: The Strategic Role of Modern Administrative Support
Full Day
Concept and importance of strategic administrative support.
Evolution of the administrative assistant's role from execution to partnership.
Identifying senior management needs and expectations.
Key competencies for an outstanding administrative support professional.
Day 2: Effective Planning and Organization of Administrative Tasks
Full Day
Time and priority management using the latest techniques.
Organizing effective meetings and preparing minutes.
Managing electronic and paper correspondence and documents.
Planning travel and special events for senior management.
Day 3: Communication and Influence Skills in the Workplace
Full Day
Effective communication with senior management and colleagues.
Professional presentation and public speaking skills.
Dealing with difficult personalities and conflict resolution.
Building professional relationships and networking.
Day 4: Technology and Advanced Tools for Administrative Support
Full Day
Using project and task management software.
Virtual collaboration tools and remote meetings.
Information security and handling sensitive data.
Artificial intelligence and automation in administrative support.
Day 5: Self-Development and Excellence in Administrative Performance
Full Day
Setting professional goals and continuous development.
Stress management and dealing with challenges.
Innovation and creativity in providing administrative solutions.
Performance evaluation and constructive feedback.
Case studies and practical applications.
Expected Outcomes
Applying best practices in modern office management and administrative support.
Analyzing senior management needs and designing innovative support solutions.
Mastering tools and techniques for efficient information organization and time management.
Developing effective communication skills and interacting with leadership personalities.
Building a flexible administrative support system capable of adapting to organizational changes.
Target Audience
Office Managers and Executive Secretaries.
Administrative Assistants and Project Managers.
Ambitious employees seeking advancement in administrative support.
Anyone working in an environment requiring high-level administrative support.
What's Included
Price
4500
Start Date
Monday 5 October 2026
Duration
One Training Week (5 Days)
Language
Arabic or English
Venue
Luxury Training Hall, Muscat
Certificate
Accredited Certificate