Leadership and Management for Administrative Secretaries in

As an administrative secretary, you are an integral part of your organizations leadership and management team. This course is designed to equip you with the necessary skills and knowledge to effectively manage your administrative duties and take on a leadership role in your workplace.

Objectives

- Understand the key principles of effective leadership and management
- Develop communication, decision-making, and problem-solving skills
- Identify and overcome common management challenges
- Enhance organizational and time management skills
- Develop an action plan to apply leadership and management skills to daily administrative duties

Who Should Attend This Course?

This course is designed for administrative secretaries who want to take on a leadership role in their organization and develop the skills necessary to manage their daily duties effectively.

Outline for 5 Days

Day 1: Understanding Leadership and Management

- Principles of effective leadership and management
- Key leadership traits and qualities
- Leading by example

Day 2: Communication and Decision Making

- Effective communication strategies
- Active listening
- Developing decision-making skills

Day 3: Problem Solving and Time Management

- Identifying and overcoming common management challenges
- Effective problem-solving techniques
- Time management strategies

Day 4: Organizational Skills

- Organizing and managing information
- Prioritizing tasks
- Goal setting

Day 5: Developing an Action Plan

- Applying leadership and management skills to daily administrative duties
- Creating an action plan for continued development
- Review and wrap-up

Outputs

By the end of this course, participants will have:
- Enhanced their understanding of key leadership and management principles
- Developed communication, decision-making, and problem-solving skills
- Enhanced their organizational and time management skills
- Developed an action plan to apply leadership and management skills to daily administrative duties.

Throughout this training course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.