Building Operations Management for Facility Management Specialists in

Facility management is a critical aspect of managing a building or organization. Effective facility management helps to ensure the smooth functioning of a building and its operations, while also providing a safe and comfortable environment for occupants. As a Facility Management Specialist, it is important to have a comprehensive understanding of building operations management, which encompasses all the processes involved in maintaining and running a building. This course is designed to equip facility management specialists with the necessary knowledge and skills to effectively manage building operations.

Outputs

By the end of the course, participants will be able to:
Understand the role of a facility management specialist in building operations management.

Identify key processes involved in building operations management, including maintenance, security, and environmental management.

Develop and implement policies and procedures for effective building operations management.

Manage the building's infrastructure and equipment effectively, including HVAC systems, electrical systems, and fire safety systems.

Develop effective communication and negotiation skills for dealing with stakeholders, including tenants, contractors, and government agencies.

Objectives

The objectives of this course are to:
Provide an overview of building operations management and the role of a facility management specialist.

Explain the key processes involved in building operations management, including maintenance, security, and environmental management.

Provide practical strategies and techniques for effective building operations management.

Discuss the importance of communication and negotiation skills in building operations management.

Provide hands-on training in the use of technology and tools for effective building operations management.

Who Should Attend this Course

This course is designed for facility management specialists, building managers, and other professionals involved in the management and maintenance of buildings.

Outline

Day 1: Introduction to Building Operations Management

- Overview of building operations management
- Role of a facility management specialist
- Key processes involved in building operations management
- Importance of effective building operations management

Day 2: Maintenance Management

- Overview of maintenance management
- Developing and implementing policies and procedures for maintenance management
- Managing building infrastructure and equipment
- Identifying maintenance needs and scheduling maintenance activities

Day 3: Security Management

- Overview of security management
- Developing and implementing policies and procedures for security management
- Identifying security risks and developing risk management strategies
- Managing access control and security systems

Day 4: Environmental Management

- Overview of environmental management
- Developing and implementing policies and procedures for environmental management
- Identifying environmental hazards and developing risk management strategies
- Managing waste management and recycling programs

Day 5: Communication and Negotiation Skills

- Importance of communication and negotiation skills in building operations management
- Developing effective communication strategies
- Enhancing negotiation skills
- Building relationships with stakeholders, including tenants, contractors, and government agencies.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.