Course Title: Professional interpersonal skills for hospitality engineering staff
Course Category: Hospitality and Tourism Subcategory: Engineering and Maintenance
Course Location: Course Date: 31 December 2024
€4870

One week


Professional interpersonal skills for hospitality engineering staff

Project management is a critical skill for engineering and maintenance staff in the hospitality industry. This training course will provide participants with a comprehensive understanding of project management principles and practices as they apply to the hospitality industry. Participants will learn how to effectively plan, execute, and control projects, and how to manage stakeholders, budgets, and resources to deliver successful projects that meet business objectives.

Objectives

By the end of this course, participants will be able to:
Understand the key principles of project management as they apply to the hospitality industry
Develop and implement effective project plans for hospitality engineering projects
Manage budgets and resources for hospitality engineering projects
Use project management tools and techniques to control project scope, schedule, and cost
Manage stakeholders and communicate effectively with project teams and other stakeholders

Who Should Attend this Course

This course is ideal for maintenance technicians, facilities managers, and engineering supervisors who are responsible for project management in hospitality facilities.

Course Outline

Day 1: Introduction to Project Management for Hospitality Engineering

- Overview of project management principles and practices
- Understanding the role of project management in the hospitality industry
- The project management lifecycle
- The project management framework

Day 2: Project Planning for Hospitality Engineering Projects

- Developing effective project plans for hospitality engineering projects
- Defining project scope and objectives
- Developing project schedules and timelines
- Identifying project resources and budgeting for project costs

Day 3: Project Execution for Hospitality Engineering Projects

- Executing hospitality engineering projects
- Managing project teams and stakeholders
- Implementing project change management
- Tracking project progress and performance

Day 4: Project Control for Hospitality Engineering Projects

- Controlling hospitality engineering projects
- Using project management tools and techniques to control project scope, schedule, and cost
- Managing project risks and issues
- Communicating effectively with project teams and stakeholders

Day 5: Project Closeout and Lessons Learned

- Closing out hospitality engineering projects
- Conducting project evaluations and lessons learned sessions
- Using feedback to improve project management processes
- Developing a project management culture in hospitality facilities

Outputs

By the end of this course, participants will have gained a thorough understanding of project management principles and practices as they apply to the hospitality industry. They will be able to develop and implement effective project plans for hospitality engineering projects, manage budgets and resources for hospitality engineering projects, use project management tools and techniques to control project scope, schedule, and cost, manage stakeholders and communicate effectively with project teams and other stakeholders, and close out projects with lessons learned to improve future projects. This training course will provide participants with the knowledge and skills needed to effectively manage engineering projects in hospitality facilities.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.

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