Course Title: Professional interpersonal skills for hospitality engineering staff
Course Category: Hospitality and Tourism Subcategory: Engineering and Maintenance
Course Location: Course Date: 29 November 2024
€4870

One week


Professional interpersonal skills for hospitality engineering staff

Technology is rapidly transforming the hospitality industry, and engineering and maintenance staff must keep up with the latest advancements to stay competitive. This training course will provide participants with a comprehensive understanding of the latest technologies and techniques for integrating technology into hospitality engineering operations.

Objectives

By the end of this course, participants will be able to:
Understand the latest technological advancements in hospitality engineering
Evaluate the suitability of various technologies for specific engineering and maintenance operations
Develop and implement effective strategies for integrating technology into engineering and maintenance operations
Utilize technology to enhance communication, productivity, and efficiency in hospitality facilities
Monitor and evaluate the effectiveness of technology integration strategies
Communicate effectively with stakeholders on technology integration issues

Who Should Attend this Course

This course is ideal for maintenance technicians, facilities managers, and engineering supervisors who are responsible for integrating technology into hospitality engineering operations.

Course Outline

Day 1: Overview of Technology in Hospitality Engineering

- Introduction to the latest technological advancements in hospitality engineering
- Understanding the benefits and challenges of technology integration in hospitality facilities
- Key stakeholders and their roles in technology integration
- Identifying key technology trends and opportunities

Day 2: Selecting and Evaluating Technology for Hospitality Engineering

- Identifying the key technological needs of hospitality engineering operations
- Selecting and evaluating technologies for specific engineering and maintenance operations
- Understanding the suitability of various technologies for hospitality facilities
- Understanding the cost-benefit analysis of technology integration

Day 3: Developing Effective Strategies for Technology Integration

- Understanding the importance of technology integration strategies
- Developing and implementing effective technology integration strategies
- Utilizing technology to enhance communication, productivity, and efficiency in hospitality facilities
- Understanding the role of training and change management in technology integration

Day 4: Monitoring and Evaluating Technology Integration Strategies

- Monitoring and evaluating the effectiveness of technology integration strategies
- Identifying areas for improvement in the technology integration process
- Developing continuous improvement initiatives for technology integration
- Creating a culture of continuous improvement in hospitality facilities

Day 5: Communicating and Collaborating on Technology Integration

- Communicating effectively with stakeholders on technology integration issues
- Collaborating with other hospitality management functions to integrate technology
- Understanding the role of data and analytics in technology integration
- Leveraging technology to enhance customer service and guest experience

Outputs

By the end of this course, participants will have gained a thorough understanding of the latest technological advancements and techniques for integrating technology into hospitality engineering operations. They will be able to evaluate the suitability of various technologies for specific engineering and maintenance operations, develop and implement effective strategies for integrating technology, utilize technology to enhance communication, productivity, and efficiency in hospitality facilities, monitor and evaluate the effectiveness of technology integration strategies, and communicate effectively with stakeholders on technology integration issues. This training course will provide participants with the knowledge and skills needed to effectively integrate technology into hospitality engineering operations.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.

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