Course Title: Professional interpersonal skills for hospitality engineering staff
Course Category: Hospitality and Tourism Subcategory: Engineering and Maintenance
Course Location: Course Date: 28 November 2024
€4870

One week


Professional interpersonal skills for hospitality engineering staff

Safety is a top priority in any hospitality engineering operation. This training course aims to provide participants with an understanding of the fundamental principles, strategies, and technologies involved in safety management for hospitality engineering.

Objectives

By the end of this course, participants will be able to:
Understand the basic principles of safety management in hospitality engineering
Identify and evaluate potential safety hazards in hospitality facilities
Develop and implement effective safety policies and procedures
Utilize technology and software to enhance safety management practices
Monitor and evaluate the effectiveness of safety management strategies
Communicate effectively with stakeholders on safety management issues

Who Should Attend this Course

This course is ideal for maintenance technicians, facilities managers, and engineering supervisors who are responsible for ensuring the safety of guests and staff in hospitality facilities.

Course Outline

Day 1: Introduction to Safety Management in Hospitality Engineering

- Basics of safety management in hospitality engineering
- Understanding the legal and regulatory framework of safety management
- Identifying key stakeholders and their roles and responsibilities
- Key benefits of effective safety management

Day 2: Identifying and Evaluating Safety Hazards

- Conducting a hazard analysis of hospitality facilities
- Identifying and evaluating potential safety hazards
- Understanding the impact of human factors on safety
- Developing a risk management plan

Day 3: Developing Effective Safety Policies and Procedures

- Understanding the role of policies and procedures in safety management
- Developing and implementing effective safety policies and procedures
- Conducting safety training for staff
- Integrating safety policies and procedures with other hospitality management practices

Day 4: Technology and Software for Safety Management

- Understanding the role of technology and software in safety management
- Utilizing safety management software
- Integrating data and analytics for safety management decision-making
- Leveraging technology to enhance safety management practices

Day 5: Monitoring and Evaluating Safety Management Strategies

- Monitoring and evaluating the effectiveness of safety management strategies
- Identifying areas for improvement in the safety management process
- Developing continuous improvement initiatives for safety management
- Creating a culture of continuous improvement in hospitality facilities

Outputs

By the end of this course, participants will have gained a thorough understanding of the fundamental principles and practices of safety management in hospitality engineering. They will be able to identify and evaluate potential safety hazards, develop and implement effective safety policies and procedures, utilize technology and software to enhance safety management practices, monitor and evaluate the effectiveness of safety management strategies, and communicate effectively with stakeholders on safety management issues. This training course will provide participants with the knowledge and skills needed to effectively manage safety in hospitality facilities.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.

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