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The IT Operations Risk Management course is designed for IT Planning and Governance Sr. Specialists who want to develop a deep understanding of risk management in IT operations. This 5-day course will cover the key principles and practices of risk management in IT operations, including risk identification, assessment, mitigation, and monitoring.

Outputs:

At the end of this course, participants will have the knowledge and skills to:
- Identify and assess the risks associated with IT operations
- Develop and implement effective risk mitigation strategies
- Monitor and manage risk on an ongoing basis
- Develop and maintain a risk management plan for IT operations
- Evaluate the effectiveness of risk management processes and make improvements where necessary

Objectives:

The objectives of this course are to:
- Provide a comprehensive overview of the principles and practices of risk management in IT operations
- Develop participants' understanding of the importance of risk management in IT operations
- Equip participants with the knowledge and skills needed to identify, assess, and mitigate risks in IT operations
- Provide hands-on experience in developing and implementing risk management strategies

Who Should Attend this Course:

This course is designed for IT Planning and Governance Sr. Specialists who are responsible for managing the risks associated with IT operations, including:
- IT Operations Managers
- IT Risk Management Specialists
- IT Compliance Specialists
- IT Project Managers
- IT Security Managers

Outline:

Day 1: Introduction to IT Operations Risk Management

- Overview of risk management in IT operations
- Importance of risk management in IT operations
- Key principles of risk management

Day 2: Risk Identification and Assessment

- Methods for identifying risks in IT operations
- Techniques for assessing the impact and likelihood of risks
- Prioritizing risks based on impact and likelihood

Day 3: Risk Mitigation and Response Planning

- Strategies for mitigating risk in IT operations
- Development of risk mitigation plans
- Planning for risk response and contingency planning

Day 4: Monitoring and Managing Risk

- Strategies for monitoring and managing risk on an ongoing basis
- Developing and implementing a risk management plan for IT operations
- Evaluating the effectiveness of risk management processes and making improvements where necessary

Day 5: Case Studies and Best Practices

- Review of real-world IT operations risk management cases
- Discussion of best practices for managing risk in IT operations
- Summary and review of key course concepts and skills.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.