Advanced Windows Server Administration Basics in

The "IT Operations Management Best Practices" course is designed for IT Application Support Sr. Specialists who are responsible for managing IT operations within their organizations. The course will provide a comprehensive overview of best practices for IT operations management, as well as hands-on experience with various tools and techniques.

Outputs

Upon completion of the course, participants will be able to:
- Understand the basics of IT operations management.
- Implement best practices for IT operations management within their organizations.
- Improve IT operations performance and reliability.
- Streamline IT operations management processes.

Objectives

The objectives of this course are to:
- Provide a comprehensive overview of best practices for IT operations management.
- Offer hands-on experience with IT operations management tools and techniques.
- Provide guidance on implementing best practices for IT operations management within an organization.
- Offer best practices for improving IT operations performance and reliability.

Who Should Attend this course

This course is designed for IT Application Support Sr. Specialists, as well as IT managers and IT operations staff who are responsible for managing IT operations within their organizations.

Outline for 5 days

Day 1: Introduction to IT Operations Management

- Overview of IT operations management.
- Understanding the importance of IT operations management.
- Best practices for IT operations management.

Day 2: IT Operations Management Processes

- Streamlining IT operations management processes.
- Improving IT operations performance and reliability.

Day 3: IT Operations Management Tools and Techniques

- Overview of IT operations management tools and techniques.
- Hands-on experience with tools such as ITIL, DevOps, and Agile.

Day 4: Implementing IT Operations Management Best Practices

- Best practices for implementing IT operations management best practices.
- Utilizing IT operations management frameworks such as ITIL and DevOps.

Day 5: Case Studies and Best Practices

- Reviewing real-world case studies of IT operations management.
- Best practices for IT operations management in different industries and environments.
- Wrapping up the course and preparing for next steps.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.