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Objectives
At the end of this course, participants will be able to:
1. Identify common security threats and vulnerabilities
2. Apply best practices to prevent security incidents
3. Respond to security incidents using appropriate techniques
4. Implement security awareness programs
5. Perform basic incident response activities

Who Should Attend this Course
This course is designed for Helpdesk Specialists who have a basic understanding of IT operations and wish to increase their knowledge and skills in information security. It is suitable for individuals who want to expand their career opportunities in the field of IT security.

Outputs
Upon successful completion of this course, participants will receive a certificate of completion that recognizes their understanding of IT security awareness and incident response.

Course Outline

Day 1: Introduction to IT Security Awareness and Incident Response
- Overview of Information Security
- Types of Security Threats
- Overview of Incident Response

Day 2: Prevention of Security Incidents
- Best Practices for Preventing Security Incidents
- Implementing Security Awareness Programs
- Overview of Security Controls

Day 3: Incident Response Fundamentals
- Overview of Incident Response Process
- Key Elements of Incident Response
- Performing Initial Response Activities

Day 4: Investigating and Containing Security Incidents
- Identifying the Scope of an Incident
- Containing Security Incidents
- Overview of Evidence Collection

Day 5: Post-Incident Review and Reporting
- Conducting a Post-Incident Review
- Reporting Security Incidents
- Overview of Follow-Up Activities
- Course Review and Evaluation
This course provides a comprehensive overview of IT security awareness and incident response. Participants will learn about the latest security threats, techniques to prevent security breaches, and how to respond to security incidents. They will also gain hands-on experience with practical exercises and real-world scenarios that will help them to apply their learning to real-world situations.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.