IT Operations and Security for Business Managers in

This 5-day training course is designed for IT Business Specialists who are looking to enhance their knowledge and skills in IT operations and security. The course covers key concepts, processes, and best practices for managing IT operations and ensuring data and systems security. The hands-on approach to learning provides participants with the opportunity to apply their new knowledge and skills to real-world scenarios.

Outputs

Upon completion of this course, participants will have a comprehensive understanding of:
- IT operations management
- Data and systems security
- Incident response and disaster recovery
- Security regulations and best practices
- Threat management and mitigation techniques
- IT service continuity planning

Objectives

The objectives of this course are to:
- Provide an overview of IT operations and security management
- Teach participants how to manage IT operations effectively and ensure data and systems security
- Equip participants with the skills and knowledge required to implement and maintain security best practices
- Provide hands-on experience in managing security incidents and implementing security plans
- Prepare participants to take on leadership roles in IT operations and security management

Who Should Attend this Course

This course is designed for IT Business Specialists who want to gain a deeper understanding of IT operations and security management. It is also suitable for IT managers, business managers, and executives who need to understand the implications of IT operations and security for their organizations.

Outline for 5 Days

Day 1: Introduction to IT Operations Management

- Overview of IT operations management
- IT service management (ITSM) framework
- IT service delivery and support models
- IT operations processes and procedures
- IT operations management tools and technologies

Day 2: IT Security Fundamentals

- Overview of data and systems security
- Types of security threats and vulnerabilities
- Security regulations and best practices
- Security policies and standards
- Access control and identity management

Day 3: Incident Response and Disaster Recovery

- Overview of incident response and disaster recovery
- Incident response planning and procedures
- Disaster recovery planning and testing
- Business continuity and IT service continuity planning
- IT security incident response and management

Day 4: Threat Management and Mitigation Techniques

- Overview of threat management and mitigation
- Threat intelligence and analysis
- Vulnerability management and remediation
- Security testing and evaluation
- Security control and countermeasures

Day 5: IT Operations and Security in Practice

- Case studies and real-world scenarios
- Hands-on exercises and simulations
- Group discussions and presentations
- Final assessment and certification

Note:

The course outline is a general guide and may vary based on the specific needs of the participants and the delivery method.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.