Impactful communication for IT leaders in

Effective communication is essential for leaders in the IT industry, and it becomes even more important for those in executive positions. This 5-day training course is designed to equip IT executive directors with the communication skills necessary to effectively lead their teams, negotiate with stakeholders, and influence decision-makers. Participants will learn about the latest communication theories, best practices, and techniques for delivering effective messages.

Objectives

By the end of the course, participants will be able to:
Develop effective communication strategies for different situations
Communicate technical information to non-technical stakeholders
Negotiate effectively with stakeholders and decision-makers
Communicate vision and goals to the team effectively
Improve interpersonal communication skills and build relationships with stakeholders

Who Should Attend

This course is designed for IT executive directors and senior IT managers who are responsible for leading their teams, communicating with stakeholders, and influencing decision-makers.

Outline

Day 1: Communication Theories and Best Practices

- Introduction to influential communication for IT leaders
- Understanding communication theories and models
- Best practices for effective communication
- The role of emotional intelligence in communication

Day 2: Technical Communication for Non-Technical Stakeholders

- Understanding the audience and their communication needs
- Simplifying technical information for non-technical stakeholders
- Communicating complex concepts and ideas effectively
- Using visual aids to communicate technical information

Day 3: Negotiating with Stakeholders and Decision-Makers

- Understanding negotiation strategies and tactics
- Building rapport and trust with stakeholders
- Effective communication in negotiations
- Closing deals and reaching agreements

Day 4: Communicating Vision and Goals to the Team

- Communicating the vision and goals of the IT department
- Motivating and inspiring the team
- Building consensus and alignment within the team
- Encouraging team participation and involvement

Day 5: Interpersonal Communication and Relationship Building

- Understanding the importance of interpersonal communication in leadership
- Improving active listening and empathy skills
- Building trust and rapport with stakeholders
- Handling difficult conversations and conflict resolution

Outputs

Upon completion of the course, participants will receive a certificate of completion and be equipped with the communication skills necessary to effectively lead their teams, negotiate with stakeholders, and influence decision-makers.

Throughout the course, participants will have the opportunity to work on practical exercises and case studies to apply the concepts and skills they have learned. The course will also include interactive discussions and opportunities for participants to share their experiences and insights.